Contact
Contact
The fastest way to reach the site depends on the topic. Choosing the right channel gets an answer instead of a bounce.
Calculation corrections
Use the problem-feedback form on the calculator page. Include the exact inputs entered and what the template, nameplate, or metered result says instead — reproducible reports get fixed; vague ones cannot be. Verified corrections ship with the test case that proves them.
Content questions
Questions about a guide, a threshold, or a product reference should name the page URL and quote the sentence in question. Thresholds follow common US residential practice unless the page says otherwise; the methodology page lists the conventions.
Privacy requests
Requests for a copy, correction, or deletion of a feedback report or PDF-request record are handled under the privacy policy within 30 days. Because anonymous calculator inputs are not stored, there is nothing to export for calculation-only use.
What not to send
Do not send lock codes, key-bitting photos, addresses, account details, or information about children. Screening tools cannot keep project secrets, and anything sent through a form cannot be unsent.